Return and Refund Policy

1. Return Policy

We want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help.

You have 30 days from the date of delivery to return your items for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Refund Process

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at:

Aurum Organics
Blegistrasse 13
6340 Baar, Switzerland
Email: info@aurumorganics.com